Terms & Conditions
By completing your reservation, you agree to accept the conditions and charges associated with the rate you have selected and the terms and conditions for use of this website. Please see our Privacy Statement for information on our data collection and usage practices.
PRIVACY NOTICE
By providing any guest preferences or special requests, you authorize The One Boutique Villa to collect, process and use the information for such requests and for lawful, The One Boutique Villa business related purposes; and to store your information at and transmit it to various locations throughout the world, either directly or through third party vendors, whether within your country of residence, the U.S., or elsewhere. Please see our Privacy Statement for information on our data collection and usage practices.
CANCELLATION POLICY
The time for canceling without penalty has passed. If you cancel, the forfeiture amount will be a full charge penalty. There may be additional applicable charges and taxes.
CURRENCY CONVERSION
Rates confirmed in USD may be converted to local currency by the hotel at your time of booking, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel’s control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
**Currency data provided by Google, a third party currency conversion provider, using live mid-market rates. The displayed totals are estimates only for informational purposes and do not include any additional charges that may be incurred at the hotel. The actual total will be calculated by the hotel in its local currency, based on the local taxes and currency exchange rate (if applicable) in effect at the time charging occurs.
ID REQUIREMENTS
For security purposes, you will be asked to provide a photo ID at check-in.
EARLY DEPARTURES
Our hotels have an early departure fee. When you check in, you will be asked to confirm your departure date. You may be able to change your departure date without a penalty if your rate plan permits and if you do so at time of check-in. After reconfirming your departure date, if you decide to leave earlier, you may be charged the early departure fee. Please contact the hotel if you have any questions.
FOR ASSISTANCE
For Reservations, Information and Assistance you may whats up to +62 81 337 327 828. Or you may contact our direct line to +62 361 4738600 or email to reservations@theonevilla.com
SMS TERMS AND CONDITION
In case of questions please contact customer service by sending email to fo@theonevilla.com
FAMILY PLAN POLICY
Room rates include the accommodation of children (11 years old or younger) who sleep in the existing bedding of a guest room. Breakfast for children under 6 years old are free of charge and Children of 6 years old or above receives a 50 % discount of publish rate of brakfast – Rollaway beds and cribs is free of charges.
AGE REQUIREMENT POLICY
Guests must be 18 years or older to reserve a room. Guests under the age of 18 should be accompanied by parents. Our Management respectfully reserves the right to check identification.